ERIC YANG

PRODUCT DESIGNER | ENTERPRISE UX | FINTECH & DATA PRODUCTS
San Francisco, CA | (555) 123-4567 | eric.yang@gmail.com | linkedin.com/in/ericyang | portfolio.ericyang.com
PROFESSIONAL SUMMARY
User-centered Product Designer with 4+ years of experience creating enterprise web applications and SaaS products. Skilled at
translating complex business and data workflows into clear, accessible interfaces. Experienced partnering with UX, product,
engineering, and data teams to deliver scalable solutions from discovery through implementation. Brings relevant exposure to
financial compliance, customer identity verification, risk dashboards, and regulated workflows.
CORE COMPETENCIES
Product Design
UX/UI Design, Interaction Design, Information Architecture,
Responsive Web Design
Research & Validation
User Interviews, Journey Mapping, Usability Testing, Design
Thinking
Systems & Delivery
Design Systems, Prototyping, Accessibility, Agile/Scrum,
Developer Handoff
Domain & Data
FinTech, AML/KYC Concepts, Compliance Workflows, Dashboard
Design, Data Visualization
PROFESSIONAL EXPERIENCE
Product Designer | TechNova Solutions
San Francisco, CA | June 2022 – Present

• Designed enterprise web applications for financial-services clients, improving completion speed for core analyst workflows by 35%.
• Partnered with product managers, engineers, UX researchers, and data analysts in an Agile product delivery team.
• Created user flows, wireframes, high-fidelity interfaces, and interactive prototypes in Figma for complex, role-based workflows.
• Led moderated usability testing that improved task completion from 71% to 93% and reduced avoidable user errors.
• Expanded a reusable design system and documented interaction patterns, reducing design inconsistencies by 40%.
• Worked with data teams to simplify large datasets into actionable dashboards, alerts, filters, and investigation views.
• Supported implementation through design QA, accessibility reviews, and close collaboration with front-end engineers.
  UX/UI Designer | BrightApps Digital
  July 2020 – May 2022
• Designed responsive SaaS products serving more than 50,000 users across desktop and mobile web experiences.
• Conducted user interviews and usability studies to identify friction points and prioritize product improvements.
• Produced low- and high-fidelity prototypes for onboarding, account administration, reporting, and exception-handling flows.
• Redesigned onboarding and contextual guidance, increasing new-user activation by 28%.
• Collaborated with developers to apply responsive design and WCAG accessibility practices across production interfaces.
  SELECTED PROJECTS
  Financial Compliance Dashboard
• Designed a dashboard concept for compliance analysts reviewing transaction risk, alert status, and case history.
• Improved information hierarchy and filtering patterns, reducing estimated analysis time by 30% in usability sessions.
• Created reusable components for risk indicators, data tables, alert cards, and investigation timelines.
  Customer Identity Verification Platform (KYC)
• Designed customer onboarding and identity-verification workflows for document collection, review, and exception handling.
• Reduced average completion time by 25% by consolidating steps and clarifying validation feedback.
• Introduced status visibility and error-prevention patterns for both customers and internal review teams.
  EDUCATION
  Bachelor of Science in Human-Computer Interaction
  University of California, San Diego
  TOOLS & METHODS
  Design: Figma, FigJam, Sketch, Adobe XD, Photoshop, Illustrator, Miro, Zeplin
  Delivery: Jira, Confluence, Agile/Scrum, design QA, component documentation
  Technical: HTML, CSS, basic JavaScript, responsive design, WCAG accessibility
  CERTIFICATIONS
  Google UX Design Professional Certificate
  Nielsen Norman Group UX Certification (UXC)
  Certified Scrum Product Owner (CSPO) – working knowledge of Agile product delivery
  ADDITIONAL QUALIFICATIONS
• Comfortable working in complex business domains including financial services, regulatory compliance, and data-intensive
  products.
• Strong visual communication and stakeholder presentation skills; able to explain design decisions using user and business
  evidence.
• Eligible to work in the United States.